Clear custom field in current issue

Overview

The Clear custom field in current issue post function allows you to clear the value of a custom field when a workflow transition is executed.

Configuration

  1. Select a custom field to be cleared in the Custom field field

  2. Select if the post function should be executed by the current or another user in the Action executor field (see User Permissions below)

    1. If you have selected Current user option, the post function will be executed by the user making the workflow transition

    2. If you have selected Another user option, provide a user in the User field, so that the post function will be executed by this user

  3. Activate the JQL condition option and define the JQL query that has to be met by the issue in order to execute the post function (e.g. “type = Bug and Priority = Blocker”)

  4. Activate the Executor condition option if you want the post function to be executed only if the user is or isn’t in a certain Jira user group or project role

    1. Select if The executor has to be or can’t be a member of a certain Jira user group or project role

      1. Select a Jira user group in the Group field if Group was set in the member of a field

      2. Select a project role in the Project role field if Project role was set in the member of a field

  5. Activate the Fire event option if you want Jira to fire the ISSUE_UPDATED event

  6. Activate the Send notification option if you want Jira to send the notification according to the configured notification scheme. The option requires the Fire event option to be enabled in order to send the notification

User Permissions

The user set as Action executor in point 2 needs to have the Browse Projects and Edit Issues permissions in the project of the issue in order to execute the post function.

Supported fields

The post function supports all custom fields available in Jira by default. Fields provided by external apps are not supported.

Use cases

  • If the task is reopened, clear its data (e.g. Release date or Solution)