Getting started

Improve communication with custom e-mail notifications in your workflows

Overview

Jira Custom Notification Extension (JCNE) is a Jira app that introduces a single yet powerful post function allowing to send customized e-mail messages during a workflow transition.

Installation

Permission required

Remember that in order to carry out the steps described below and install JCNE you have to be a Jira administrator.

From Jira

  1. Click the Administration cog icon and select Manage apps

  2. Click Find new apps

  3. Search for JCNE Jira Custom Notification Extension

  4. Click the Install button

  5. Click the Accept & Install button

From Atlassian Marketplace

  1. Go to JCNE Jira Custom Notification Extension page on the Atlassian Marketplace

  2. Click the Get it now button

  3. Go to Jira, click the Administration cog icon, and select Manage apps

  4. Click Manage apps

  5. Click the Upload app link, select the file downloaded in step 2 and click Upload

Workflow configuration

Permission required

Remember that in order to carry out the steps described below and configure JCNE you have to be a Jira administrator.

In order to configure a Jira workflow using post functions, validators, and conditions introduced by JCWE, follow the steps below:

  1. Click the Administration cog icon and select Issues

  2. Click Workflows in the sidebar menu

  3. Click the Edit link in the Actions column of the workflow you want to configure

  4. Select a workflow transition

  5. Click the Post functions tab

  6. Click the Add post function

  7. Select [JCNE] Send custom email notification and click the Add button

  8. Fill in the configuration and click the Add button

  9. Publish the workflow

Next steps

Wondering what to do now? You can explore the rest of the documentation to find out what JCNE has to offer and take advantage of it. However, if you want to hop into action right away, just do it! JCNE is straightforward and user-friendly to let you enhance your processes quickly.

If it happens that you need our assistance on any step of your journey with JCNE, just get in touch through our support portal or write a message at support@mintyminds.com.